If you would like an application mailed to you or if you have any questions, please call the HDAP staff at 617.502.1700 (Toll free: 800.228.2714) or email

For specific questions on:

  • The status of pending applications or missing documents: Please call the HDAP staff at 617.502.1700 (Toll free: 800.228.2714) 
  • The Comprehensive Health Insurance Initiative (CHII) or other insurance questions: Please call CHII staff at 617.502.1700 (Toll free: 800.228.2714) 
  • Pharmacy information or other client services: Please call the HDAP staff at 617.502.1700 (Toll free: 800.228.2714) 
  • The Post-Exposure Prophylaxis (nPEP) or Pre-Exposure Prophylaxis (PrEP) programs (including for pending applications, missing documents, or pharmacy billing): Please call Kevin at 617.502.1737 (email:
  • Specific claims or pharmacy billing questions: Please call Evelyn at 617.502.1741 (email:
  • The TB Drug Assistance Program: Please call Maia Tarnas at 617.502.1722 (email:
  • Training and technical assistance on health insurance enrollment: Please call the BRIDGE team at 617.502.1700 (Toll free: 800.228.2714)