Community Research Initiative (CRI) continues to monitor the situation around COVID-19 as MA transitions out of a State of Emergency. The safety of our clients, supporters and staff is of paramount importance to us.


We continue to work closely with the Department of Public Health (DPH) to ensure our clients receive essential coverage and care during these times.

HIV Drug Assistance Program (HDAP) & Comprehensive Health Insurance Initiative (CHII) Updates

Effective July 1, 2021, HDAP will resume all standard screening and enrollment procedures, consistent with the end of the Massachusetts State of Emergency and HDAP’s ongoing efforts to resume standard operations.

  • All clients due to recertify in HDAP must submit a complete application with the required documentation that supports their ongoing eligibility for the program. Applications missing required eligibility documentation will not be approved. Short forms for clients who require a long form will be rejected.
  • For NEW clients applying to HDAP for the first time, CRI will accept a Rapid Eligibility Determination (RED) form (click here for Rapid Eligibility Form Instructions). Eligible clients are approved for three months of HDAP coverage. Clients should submit a complete long form within 30 days of the RED form to receive the full six months of HDAP coverage.
  • HDAP/CHII will continue paying health insurance premiums on a normal schedule (payments are made one month in advance for coverage the following month). For clients experiencing insurance losses, visit HDAP/CHII Updates for clients who have lost work-sponsored insurance.

We understand that clients may continue to face challenges due to the COVID-19 pandemic and encourage you to contact HDAP at 617-502-1700 or with urgent cases and client challenges.

Communicating with HDAP Staff

  • Please contact HDAP through our main line at 617-502-1700. Please contact us via phone for any urgent client cases or clients with specific needs so that we may assist on a case-by-case basis.
  • Applications, documentation, and forms should be faxed to HDAP via our main fax line at 617-502-1703.
  • To submit client applications, forms or information via email, please use our secure email system by:
  • You may also reach us via email at with any questions or concerns.
  • For questions about billing, please contact our Accounting Department at
  • Please note that CRI’s office currently remains closed to visitors.

Pre-Exposure Prophylaxis Drug Assistance Program (PrEPDAP)

To ensure that PrEPDAP clients do not experience a gap in coverage or access to medications or pre-exposure prophylaxis (PrEP) during this public health emergency, modifications such as extensions, early prescription refills and 60/90 day prescription refills are being made to PrEPDAP procedures and coverage, effective immediately.

Please visit our PrEPDAP and COVID-19 Page to learn more.

Additional Online Resources